Courier company · Getting started
Panel tour
Sections of the side menu, menus shown by role, language, theme, branch and profile menu in the top bar, and live updates.
This article introduces the layout of the company panel: the side menu, the top bar and how screens update on their own.
Step by step: getting to know the panel
- Click Orders in the side menu; most daily work happens there.
- Look through the menu sections (Accounting, Administration); only the pages you are allowed to use appear.
- Make sure the badge in the top bar says Live; screens then update by themselves.
- Use TR / EN for the language and the theme icon for the look.
- Click the circle with your initial and choose Change password or Sign out.
- On any page where you get stuck, click the ? next to the title or in the top bar; that page's help opens.
Side menu
The menu has three sections:
- First section (no heading, daily work): Operations, Dashboard, Orders, Customers, Couriers, Courier applications.
- Accounting: Charges, Courier earnings, Courier cash, Courier fuel, Invoices, Prepaid balances, Online payments.
- Administration: Leave, Change log, Bulk messages, Notification log, Users, Settings.
On a phone the menu is hidden; open it with the menu icon at the top left.
Menus by role
The menu shows only the pages you have permission for.
| Role | Menus shown |
|---|---|
| Company owner | All menus |
| Administrator | Everything except Bulk messages, Notification log, Users and Settings |
| Operator | Menus in the first section and Leave |
| Accounting | Menus in the first section, the Accounting section and Leave |
The accounting role can see orders but cannot create them or assign them to couriers.
Top bar
- Live / Connecting… badge: shows whether the panel has a live connection to the server.
- Branch selector: appears if you have more than one branch. Choose All branches or a single branch; all lists are filtered by your choice.
- TR / EN: changes the interface language. Your choice is saved to your account.
- Theme: choose Light, Dark or System from the theme icon.
- Profile menu: press the circle with your initial. You see your name, role and company code. From here you can Change password and Sign out.
On the Change password page you can also link your Google account (Sign in with Google) and find the Delete my account card. The company owner account cannot be deleted there.
Live updates
Events such as new orders, status changes or courier shifts appear on screen automatically; you don't need to refresh. If the connection drops, the badge shows Connecting…, the panel reconnects and fetches the changes it missed.
Having trouble?
- I can't see a menu: Your role has no permission for that page. Ask the company owner to check your role.
- No branch selector: Your company has a single branch, or you are assigned to only one branch.
- The badge keeps showing Connecting…: Check your internet connection and refresh the page.