Courier · Getting started

Agenda

Your jobs in the coming days, the company's scheduled jobs, your leaves, document expiries, your vehicle's maintenance history, earnings pay days, personal notes and reminders; requesting leave from the app.

The Agenda tab shows the coming days on one screen: jobs given to you, the company's upcoming scheduled jobs, your leaves and your own notes. You also request leave here.

Where is the agenda?

1. Tap the Agenda tab in the app's bottom bar.
2. The My agenda screen opens on today.
3. The day strip at the top has 14 days; tap a day. Swipe the strip to reach later days.
4. A dot under a day means it has entries.
5. For a day further ahead or back, tap the calendar icon at the top right.
6. Pull the screen down to refresh the list.

What is on the screen?

• Scheduled jobs of your own branch and those without a branch are shown.
• A scheduled job is not a promise to you; operations decide who gets it.

Job details

1. Tap a row under Assigned to me.
2. The details of an ongoing job open; they are the same as in the My jobs tab (call, directions, pick-up/delivery steps).
3. Delivered jobs do not open from here; see the Deliveries tab.
4. Scheduled jobs have no detail screen; only the time and district are shown.

Adding a note

1. Go to the day you want the note on.
2. Tap the + button at the bottom right, then Add note.
3. Type a title; add a description if you like.
4. Pick a time or turn on All day.
5. Choose a Reminder: None, At the time, 15 or 30 min before, 1 or 2 h before, 1 day before. New notes start with 30 min before.
6. Tap Save.

To edit a note, tap its row, change it and save. To delete it, tap the bin icon at the top right of the edit screen, then Delete.

A bell icon is shown next to notes with a reminder.

Reminders

• A notification arrives on your phone the chosen time before.
• You must have given the app notification permission. If it is off, turn it on in the phone settings.
• For an All day note the time counts back from 09:00 that day. Example: with 1 hour before, the notification arrives at 08:00.
• A reminder missed while the phone was off can arrive up to 2 hours late; older ones are not sent.
• If you change the note's time, the reminder is set again for the new time.

Requesting leave

1. In My agenda, tap the + button at the bottom right, then Request leave. (Or the My leaves icon at the top right → Request leave.)
2. Choose the leave type: Annual leave, Day off, Sick leave or another type.
3. Choose the start and end dates. For a single day the end is the same day.
4. Add a note if needed; it is required for the Other type.
5. Tap Send request. The request appears as Awaiting approval.

• Requests can be made for today and later; past leave is entered by your company.
• Your company is notified of your request by email and in the panel.
• Approval or rejection comes from your company. When a decision is made, your phone gets a notification ("İzniniz onaylandı" — approved, or "İzin talebiniz reddedildi" — rejected; the rejection reason is included). If your company cancels your approved leave, you get "İzniniz iptal edildi" (leave cancelled).
• You also see the result on the My leaves screen: Awaiting approval, Approved, Rejected, Withdrawn.
• If you already have a pending or approved leave on the same dates, a new request cannot be made.

Withdrawing a request

1. Tap the My leaves icon at the top right of My agenda.
2. Tap the undo (↶) icon next to the pending request and confirm with Withdraw request.
3. The request is cancelled; your company sees it with the note "Withdrawn by the courier".

You cannot withdraw an approved leave; call your company to change it.

Document expiry reminders

• Your company enters your documents (driving licence, SRC, psychotechnical report, insurance, inspection…) and their expiry dates in the panel.
• 30 days before, 7 days before and on the expiry day you get a Belge süresi hatırlatması (document expiry reminder) notification. Example: "Ehliyet: süresi 7 gün sonra doluyor (25.10.2026)."
• Notifications arrive between 09:00 and 21:00.
• You see all your documents and the time left via the My documents icon at the top right of My agenda: … days left, Expires today, Expired … days ago or No expiry.
• When you renew a document, your company enters the new date. You cannot change a document's details or dates in the app.

My vehicle's documents

Documents such as traffic insurance, comprehensive insurance (kasko) and inspection belong to the vehicle you use (its plate), not to you.

1. Tap the My documents icon at the top right of My agenda.
2. You see Personal documents (driving licence, SRC…) at the top and My vehicle below.
3. The My vehicle section starts with your vehicle's plate. If a document has expired or expires within 30 days, a yellow warning appears under the plate.
4. You can add a photo to a vehicle document too, with Add photo under it.

• If your company gives the vehicle to another courier, these documents leave your list; the courier now using the vehicle sees them.
• If you have no vehicle, or no document has been entered for it, the My vehicle section does not appear.
• The expiry reminder for a vehicle document also shows the plate (e.g. "34 ABC 123 · Kasko: süresi 7 gün sonra doluyor").

My vehicle's maintenance

Your company enters the maintenance of the vehicle you use (oil change, scheduled service, tyres…) and the next service date in the panel. You can see these records in the app.

To see the maintenance history:

1. Tap the My documents icon at the top right of My agenda.
2. Tap the Maintenance history card at the bottom of the page.
3. The My vehicle's maintenance page opens. The plate of the vehicle you use today is shown at the top.
4. Each row shows the service name, the service date, the odometer reading on that day and the workshop.
5. The label on the right shows the next service: 5 days left, Service due today, 3 days overdue, 400 km left, 50 km overdue or Done.

• A red label means the service date has come or passed; talk to your company about taking the vehicle to the workshop.
• Done means a newer service of the same kind has been entered.
• If no vehicle is assigned to you today, no maintenance is shown.
• The service cost and your company's note are not shown in the app.
• Pull the screen down to refresh.

To report the vehicle's mileage:

1. On the My vehicle's maintenance page, tap Report km on the card at the top.
2. Type the mileage shown on your vehicle's odometer without dots. Example: 15600.
3. Tap Send. The card shows the new Current km.
4. The labels on the maintenance rows also change by mileage: 400 km left (yellow) or 50 km overdue (red).

• Mileage cannot go back: you cannot enter a value lower than the last reported one.
• You can add at most 20,000 km at once; more is treated as a typo.
• When 500 km or less is left to the next service, the label turns yellow; your company sees this in the panel too.
• 500 km before the next service and when the mileage is reached, a Vehicle maintenance reminder arrives on your phone. Example: "34 ABC 123 · Tyres: 400 km left until service (16,000 km)." Report the mileage regularly for this.
• Reporting once a week or before going to the workshop is enough.

Reminders:

1. 7 days before the next service date and on the day itself, a Vehicle maintenance reminder notification arrives on your phone. Example: "34 ABC 123 · Oil change: service due in 7 days (25.10.2026, 15,000 km)."
2. If the notification says the service date has passed, talk to your company about taking the vehicle to the workshop.

• Notifications arrive between 09:00 and 21:00.
• You cannot change the maintenance records your company entered.

To add a maintenance record and receipt:

1. On the My vehicle's maintenance page, tap Add service record.
2. Choose the service type and date, optionally enter the mileage, cost and service, and save. If no vehicle is assigned to you today, the app tells you; contact your company.
3. With Add receipt / document under the record, take a photo of the receipt, invoice or maintenance form, or choose one from the gallery (screenshots work too; PDFs cannot be added).

• Receipts are not masked; hold the receipt flat and readable. Location data in the photo is removed.
• A record can have at most 10 files; each file can be up to 5 MB.
• The record and receipt you add show a Courier added label in the panel. The cost you enter goes to your company and is not shown back to you in the app. You can delete only the receipts you added.

Adding a document photo

1. Tap the My documents icon at the top right of My agenda.
2. Tap Add photo under the document.
3. Choose Take photo or Choose from gallery.
4. Once uploaded, the photo appears under the document. Repeat for the front and back.

• Tap a file's name to open it. Photos are enlarged; a PDF added by your company opens in your phone's PDF app.
• The app adds photos only; your company adds PDFs from the panel.
• A document can have at most 5 files; each file can be up to 5 MB.
• Location data in the photo is removed.
• You can delete only files you added: tap the bin icon next to the file. You cannot delete files your company added.
• Your company sees the file you added in the panel. Your company still enters the new date; let them know if needed.

Identity card and driving licence:

• On the My documents page, tap Add licence or Add ID card; after a screen showing how to hold the card, the rear camera opens (you can also choose from the gallery).
• Add the front first, then the back; both are optional.
• If camera permission was not given, the app warns you; turn it on with Open settings.
• After you take the photo, a masking screen opens: the national ID number, serial number, document number and the three-line code on the back are covered in black. Fit the card to the frame, draw a box over any sensitive area still visible, and confirm.
• This step cannot be skipped. Only the masked photo is sent to your company; the original photo is never sent or stored.

Plate photo:

• On the My documents page, tap Add plate, take a photo of your motorcycle's plate and type the plate (e.g. 34 ABC 123). The plate must be in Turkish format. Plate photos are not masked.

• Only your company's authorised users can see your document photos; they are not public. Files are deleted when the document is deleted or when your personal data is erased.

Earnings pay day

• If your company has set an earnings pay day, the day a month's earnings will be paid appears in your agenda. Example: with pay day 5, September earnings show on 5 October.
• An unpaid period shows as expected on that day (only if you had jobs or fines that month).
• When your company marks the payment, the period shows as paid on the day it was paid.
• When the payment is first marked you get a Hakediş ödemesi (earnings payment) notification. Example: "Eylül 2026 hakedişiniz ödendi: 1.234,56 ₺."
• The amount is shown only if your company lets couriers see their earnings in the app. Otherwise only the day is shown.
• For questions about the pay day or amount, talk to your company; you cannot change them in the app.

Good to know

• The agenda shows at most a 62-day range.
• You can have at most 500 future notes.
• Days follow your company's time zone; times are shown in your phone's time.

Having trouble?

• Scheduled jobs are not shown: Your company may have turned off the Courier agenda option in courier settings. You then see only your own jobs, leaves and notes.
• The reminder did not arrive: Check the app's notification permission and the phone's battery saver setting.
• The leave request will not send: The start date cannot be before today; you may have another leave on overlapping dates.