Courier
For couriers using the mobile app.
Getting started
- Getting startedInstalling the Courino app, first sign-in, setting a new password and the permissions the app asks for.
- Shift and statusHow your shift opens and closes, location sharing on shift and changing your work status.
- AgendaYour jobs in the coming days, the company's scheduled jobs, your leaves, document expiries, your vehicle's maintenance history, earnings pay days, personal notes and reminders; requesting leave from the app.
- Courier applicationApplying to a courier company with the I want to become a courier link in the app if you do not have an account yet.
- Signing up with an inviteSigning up as a courier with the invite link a company sends by SMS; sending a leave request first if you are registered at another company.
Jobs and delivery
- My jobsJob list, new job notifications, job details, calling and directions, swiping to confirm pick-up and delivery.
- My route (delivery order)In which order to pick up and deliver your jobs; suggested order, distance and time, changing and saving the order.
- Proof of deliveryRecipient name, cash collection, signature and photo at delivery; undoing a wrong delivery.
- Working offlineHow Picked up and Delivered steps are saved on the phone without signal, sent when you are back online, and the warnings on screen.
Earnings and cash
- Cash and daily summaryThe Cash tab with the cash you hold, collections and handovers; the daily summary in the Deliveries tab; my earnings, advances, approving or objecting to monthly settlement statements with an SMS code, and my payout IBAN.
- Cash on deliveryCollecting the goods price from the recipient — choosing cash or card at delivery, the payment link (QR) and handing cash over to the till.
Settings
- Profile and settingsYour status, appearance, language, changing your password, signing out, leaving the company and deleting your account on the Me screen.
- Phone and email verificationVerifying your mobile phone by SMS code and your email by emailed code; changing your number, the "registered on another account" warning and foreign numbers.