Courier · Jobs and delivery
My route (delivery order)
In which order to pick up and deliver your jobs; suggested order, distance and time, changing and saving the order.
When you have several jobs, the My route screen suggests which address to visit first.
Opening the screen
- Tap the route icon (My route) at the top right of the My jobs tab.
- The stops are listed in order: each row shows the number, Pickup or Delivery, the name and the address.
- Under the row you see the distance (km) and estimated time (~min) from the previous stop.
- At the top you see the total distance and whether the order is suggested or saved.
Changing the order
- Hold the handle on the right of a row and drag it, or tap the up/down arrow buttons.
- Tap Save. Distances and times are recalculated.
- To go back to the system's suggestion, tap Suggest.
- To delete your saved order, tap Reset.
Good to know
- You cannot deliver a shipment before picking it up: if you put a delivery before the pickup of the same shipment, it is not saved.
- Distance is straight-line and time is a rough estimate; traffic is not taken into account.
- If your location is off, the order starts from the first stop and no time is shown.
- Your company can also see and change your order from the panel.
- If your company has turned it on, the recipient gets a "courier on the way" message when you head to the next delivery.
- The order does not change your earnings.
Having trouble?
- No time is shown: Your phone's location may be off. Turn it on and pull the list down to refresh.
- Save gives an error: You put a delivery before the pickup of the same shipment. Move the stop down.
- My order changed by itself: Your company may have changed it from the panel, or a new job was added.