Courier company · Invoices and reports

Invoices (e-Invoice / e-Archive)

Connecting Paraşüt, issuing an e-Invoice or e-Archive invoice from charges, and retrying a failed invoice.

Courino issues invoices through your own Paraşüt account. If the buyer is registered for e-Invoice, an e-Invoice is issued; otherwise an e-Archive invoice. You don't choose the type. Issued invoices are listed on the Accounting › Invoices page.

Once: connecting Paraşüt

1. Open the Settings › e-Invoice tab.
2. Tick e-Invoice on.
3. Enter your Paraşüt details in Company number, User (email) and Password. You can get the API details from Paraşüt support.
4. If you have your own Paraşüt API application, tick I'll use my own Paraşüt API application (client id / secret) and enter Client ID and Client secret. If you don't, the platform's application is used; invoices are still issued from your Paraşüt company with your tax number.
5. Choose the e-Invoice scenario (Basic / Commercial) and Payment term (days), then click Save.
6. Click Test connection. You should see Connection successful.

Step by step: issuing an invoice

1. On Accounting › Charges, select the orders to invoice. All selected orders must belong to the same customer.
2. Click Issue invoice. The invoice is queued.
3. On Accounting › Invoices, the status goes from Queued to Issuing and then Issued. The page refreshes by itself.
4. Open the document with the PDF button on an issued invoice.

Good to know

• The customer's tax ID (VKN/TCKN) must be saved and valid on the customer record.
• Each order is a separate line on the invoice. An order can be invoiced only once; cancelled orders can't be invoiced.
• Prepaid orders can be invoiced too.
• An invoiced order can't be cancelled or edited; handle refund or cancellation invoices in your accounting.
• The Invoice column on the Charges list shows each order's invoice status.
• Customers can also download the invoice PDF from the customer portal.

Failed invoices

If the status is Failed, the reason is shown in red below it. Fix the cause and click Retry; the invoice continues from the step where it stopped. To give up, click Delete; the orders can then be invoiced again. If a draft invoice was already created in Paraşüt, a warning appears; delete the draft in Paraşüt as well.

Having trouble?

• No Issue invoice button: you don't have permission to manage charges.
• No e-Invoice tab in Settings: Settings is available only to the company owner.
• Test connection is greyed out: click Save first; details can't be tested before they are saved.
• Invoice failed with a tax ID error: correct the tax ID on the customer record and click Retry.