Courier company · Pricing and payment

Volumetric weight (desi) and weight brackets

Pricing method (region or weight/desi), parcel dimensions (length × width × height), desi calculation, chargeable weight, desi divisor and rounding, weight basis and brackets in the price list, the Parcel Dimensions column in Excel.

In logistics and parcel delivery the price is often based on the space a parcel takes (volumetric weight, "desi" in Turkey). In Courino you enter parcel dimensions; the system computes desi and, if your price list says so, prices with it. You can also drop region prices entirely and take the whole price from weight/desi (see Pricing method below).

What is desi?

• Desi = length × width × height (cm) / divisor. The default divisor is 3000 (common in the parcel industry).
• Example: a 40 × 30 × 20 cm parcel → 24,000 / 3000 = 8 desi.
• Chargeable weight: for each parcel the larger of desi and kg is taken and parcels are summed; if the order kg is larger, that is used.
• Example: 8 desi, 3 kg parcel → 8; 2 desi, 6 kg parcel → 6. Both together → 14.

Pricing method: region or weight/desi?

Only the firm owner and staff with the Settings permission can change this. Customers and couriers only see the result (the price).

• By region (default): the price comes from the "from → to" region price in the Price matrix; weight and desi are only extra fees. This is how prices have always been calculated, and it does not change.
• By weight / desi: the price comes from the price list's Weight / desi brackets (like a parcel tariff). The region matrix and the extra district difference are not used.

How to turn it on:

1. First, in Settings › Pricing › Price lists, enter Weight / desi brackets in the list you use (separately for cash and subscriber). E.g. 1 → 50, 5 → 80, 10 → 120.
2. To price by desi, set the same list's Weight basis to Desi / kg, whichever is larger. If it stays Kilogram, only kg is used.
3. On the General card choose By weight / desi as the Pricing method and press Save.

Good to know:

• If no active list has brackets, the weight method cannot be saved. Enter brackets first.
• If the order has no weight or parcel dimensions, the first bracket amount is charged (minimum fee).
• Above the last bracket: last amount + each extra kg/desi × Extra kg fee.
• If the list has no brackets for the customer's tier (cash/subscriber), there is no price and a "no weight brackets defined" warning appears. Add brackets for that tier too.
• Delivery type (express etc.), night tariff, waiting, volume, bridge fee, VAT, discounts and manual total still apply. If you do not want a bridge fee, set Bridge fee to 0.
• Districts are still required: delivery time, branch and reports work from the district.
• Changing the method does not change old order prices; it only affects new quotes and orders.
• Courier earnings: earnings are always calculated from the order's service fee (excluding VAT). With the weight method the service fee is the bracket price, so the courier's share also changes with the shipment's weight. With the region method desi does not affect earnings.

Desi settings

1. Open Settings › Pricing.
2. On the General card enter the Desi divisor (1000–10000; usually 3000, some firms use 4000 or 5000).
3. Choose Desi rounding: Up to a whole number (default): 7.2 → 8. Up to 0.5: 7.2 → 7.5. No rounding: up to 2 decimals.
4. Press Save.

• Desi is written to the parcel with the divisor and rounding in effect when saved. Changing the setting later does not change old orders.

Weight basis in the price list

1. Open the list under Settings › Pricing › Price lists.
2. Choose the Weight basis: Kilogram (order weight): as before; the weight fee uses the order kg. Parcel dimensions are only stored and printed on the label. Desi / kg, whichever is larger: the weight fee uses the chargeable weight.
3. Free weight (kg) and Extra kg fee apply in both modes (when no brackets are entered).

• If the order has no kg but parcels have kg, the parcel kg are summed and used as the order weight.

Weight / desi brackets

Fixed-amount brackets are optional and entered separately for cash and subscriber.

1. In the price list's Weight / desi brackets box press Add bracket.
2. Fill Up to weight/desi and Amount (excl. VAT). E.g. 5 → 40, 10 → 60, 20 → 90.
3. Limits must ascend; amounts cannot be negative. Up to 30 brackets.
4. Press Save.

• When the weight falls into a bracket, that bracket's amount is charged (e.g. 8 desi → 60).
• Above the last bracket: last amount + each excess kg/desi × Extra kg fee (e.g. 25 desi, extra kg 3 → 90 + 5 × 3 = 105).
• In a tier with brackets, Free weight is not used. When the weight is 0 no weight fee is charged.
• To remove a bracket press × on its row and save.

Parcel dimensions on an order

1. In the order form's Parcels box press Enter parcel dimensions (desi).
2. For each parcel enter L, W, H (cm) and optionally kg. Length, width and height go together (0–400 cm; kg up to 2000).
3. The price is recalculated automatically; each parcel shows its desi. When priced by desi, the chargeable weight is shown below.

• The Parcels card on the order detail gets a Size / desi column, and the parcel label a size/kg/desi line.
• You can correct dimensions even after the courier scanned the parcel; the scan is kept and the price recalculated. The barcode of a scanned parcel cannot change.

Dimensions in Excel bulk shipments

• In the Parcel Dimensions (cm) column write the parcels separated by ;: 40x30x20/2; 30x20x10.
• x, X, × or \* can be used; /2 or /3.5 is the parcel kg (optional).
• If more parcels have dimensions than the Parcel count, the count is raised; a parcel count lower than the number of dimensions is an error.
• In API bulk shipments the same format is the parcelDims field.

Having trouble?

• "invalid dimensions": one of length, width, height is empty or above 400 cm. Enter all three or clear them all.
• Price does not change with desi: the price list's Weight basis may be Kilogram; choose Desi / kg, whichever is larger.
• "brackets: limits must be greater than 0 and ascending…": sort bracket limits from small to large and do not repeat a limit.
• "…first enter weight brackets in at least one active price list": before choosing the weight method, enter brackets in an active price list and save it.
• "…this price list has no weight brackets for this customer tier (cash/subscriber)": the list has no brackets for the customer's tier (e.g. subscriber). Add brackets for that tier too.