Courier company · Orders

Bulk shipments (Excel / CSV)

Creating many shipments for a customer at once from an Excel or CSV file; template, preview, rows with errors, duplicate protection and the result report.

If a customer sends you a list of dozens of shipments every day, you do not have to enter the orders one by one. Put the list into the template and upload it; every row is checked and only correct rows become orders.

How does it work?

• Uploading the file does not create orders; the rows are checked first and you see a preview.
• When you confirm, only valid rows become orders. Rows with errors are skipped.
• Each order is priced with the usual price rules, exactly as when you enter it by hand. Courier earnings do not change.
• A file can have at most 1000 rows and be at most 5 MB.

Step by step: uploading a file

1. On the Orders page, press Bulk shipments.
2. Download the Excel template (or CSV template) at the top right.
3. The first row of the template holds the column headings; do not change them. Delete the sample row.
4. Write each shipment on its own row.
5. Search for and select the customer in Sending customer.
6. Choose your file in File.
7. Press Upload and check. The rows appear in the table.
8. If there are rows with errors, read the reason (see below).
9. If everything is right, press Import valid rows. To cancel, press Cancel.
10. Orders are created in the background and the progress bar fills. You can leave the page; the work continues.
11. When it finishes, download the status and order number of every row with Result report (CSV).

Columns

• Recipient name, Recipient phone, Area and Address are required.
• Province and District are optional. If two areas have the same name, use district/province to tell them apart.
• If Delivery type is empty, your company's first delivery type (not a round trip) is used.
• If Parcels is empty it is 1 (at most 99).
• Barcodes: if the customer has its own barcodes, separate them with commas (e.g. ABC1,ABC2; semicolons or spaces also work). If empty, the system assigns barcodes.
• Reference no: the customer's own order/waybill number. It is used for duplicate protection; we recommend always filling it in.
• Weight (kg) and Notes are optional.
• A template with Turkish headings is also accepted.

Rows with errors and why

• Invalid (red): the row has missing or wrong data. The reason is in the "Result" column (e.g. "area not found", "invalid phone").
• Already exists (will be skipped): an order with the same reference no for the same customer, or with the same barcode in your company, already exists. The row is not created; the existing order number is shown.
• Not created: the row was valid but a rule stopped the order from being created. The most common reason: no price is defined between the two areas. Complete the price list and upload the row again.
• Use the Only rows with problems switch to see just these rows.
• You can upload the corrected file as it is: rows already created become "already exists", only the new ones are created.

Recent uploads

• Recent uploads are listed at the bottom of the page. Press Open to return to the preview or the result.
• Upload records are kept for 30 days. The orders created are not deleted.
• Uploads made by the customer in the portal or through the integration (API) also appear here.

Having trouble?

• It says "column headings not recognised": Download the template again; do not change the headings in the first row.
• It says "area not found": The area name must match your company's area list. If two areas have the same name, fill in District and Province.
• A row is "Not created": Usually no price is defined between the two areas. Complete the price list and upload the file again.
• The progress bar does not move: Refresh the page. The work continues in the background and appears in Recent uploads when it finishes.